Customer Frequently Asked Questions - NAPA Transportation

FREQUENTLY ASKED QUESTIONS

Below are some customer frequently asked questions to help you get quick answers to your questions.  Please feel free to contact at 800-332-0263 with additional questions.  You can also use our contact form to reach us.  Thanks for checking out our customer frequently asked questions.

Is NAPA Transportation, Inc. ELD compliant?

Yes.  we are 100% compliant

If i ship both dry and reefer freight do i need to deal with separate contracts for each?

Since we manage both dry and reefer freight shipments, separate contracts are not necessary.

What type of services do you offer?

We offer a large variety of services including:  Dry Van & Refrigerated Truckload, Team Truckload, Dedicated Truckload, Brokerage Services and Warehousing.  Click here to visit our Services Page to learn more.

How is your safety record?

We employ various tools and technologies in our ongoing efforts keeping our CSA scores low, preventing accidents, and reduce on the job injuries.  Click here to visit our Fleet Safety page to learn more.

How does NAPA Transportation differ from their competition?

Our 24/7 customer service ensures peace of mind. Status updates on your shipment are available to you anytime day or night. State-of-the-art integrated satellite applications, real-time reporting and the latest technologies provide best in class transportation solutions to meet your every need.

What kind of freight do you transport?

We currently provide solutions for a wide range of customers ranging from Dry Van service to Food Grade transportation to Pharma Expedited.  Our mixed fleet of Dry Van & Refrigerated trailers allows us to handle a range of protective classes for our customers including ambient, fresh, frozen & heated products.

How will you keep my company's information safe?

NAPA utilizes the help of Sophos Managed Threat Response (MTR) to keep your information safe.  Sophos MTR provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team.