Position title
Process Documentation Specialist

The Process Documentation Specialist is responsible to develop, prepare & maintain documentation pertaining to business processes, system operations & other technical processes for NAPA Transportation, Inc.


  • Manage the process of identifying & developing processes and procedures, including interviewing subject matter experts, gathering the required information and identifying deliverables.
  • Develop clear & concise operating instructions, manuals & SOPs to help users understand technical concepts and process information more easily.
  • Manage, review & prioritize project work in coordination with HR Director to assure alignment on schedule, resources and deliverables.
  • Track progress and provide regular status updates pertaining to established goals and deadlines.
  • Review & update existing documentation to ensure its accuracy and relevance.
  • Performs other responsibilities as determined by business needs.


  • 2+ year’s prior technical writing experience required.
  • A high school diploma or GED required.
  • Bachelor or Associates degree in related field preferred.


  • Competitive Compensation
  • Pay Increases (based on performance)
  • Career Advancement
  • Paid Vacation
  • Paid Holidays
  • Great Benefits
  • 401k with company match

NAPA proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!

Employment Type
Beginning of employment
Trucking Industry
Job Location
4800 East Trindle Road, Mechanicsburg, Pennsylvania, 17050, USA
PDF Export
Close modal window

Position: Process Documentation Specialist

Thank you for submitting your application. We will contact you shortly!