Position title
Process Documentation Specialist
Description

The Process Documentation Specialist is responsible to develop, prepare & maintain documentation pertaining to business processes, system operations & other technical processes for NAPA Transportation, Inc.

Responsibilities:

  • Manage the process of identifying & developing processes and procedures, including interviewing subject matter experts, gathering the required information and identifying deliverables.
  • Develop clear & concise operating instructions, manuals & SOPs to help users understand technical concepts and process information more easily.
  • Manage, review & prioritize project work in coordination with HR Director to assure alignment on schedule, resources and deliverables.
  • Track progress and provide regular status updates pertaining to established goals and deadlines.
  • Review & update existing documentation to ensure its accuracy and relevance.
  • Performs other responsibilities as determined by business needs.

Qualifications:

  • 2+ year’s prior technical writing experience required.
  • A high school diploma or GED required.
  • Bachelor or Associates degree in related field preferred.

Benefits:

  • Competitive Compensation
  • Pay Increases (based on performance)
  • Career Advancement
  • Paid Vacation
  • Paid Holidays
  • Great Benefits
  • 401k with company match

NAPA proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!

Employment Type
Full-time
Beginning of employment
Immediately
Industry
Trucking Industry
Job Location
4800 East Trindle Road, Mechanicsburg, Pennsylvania, 17050, USA
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Position: Process Documentation Specialist

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