Position title
Operations Management Trainee

NAPA's Operations Management Trainee learns about the core operations of the business and provides support in the day- to-day functions of the Operations Department.


  • Effectively communicates with drivers, customers and internal team members.
  • Assists with Driver problems and/or concerns they may have.
  • Provide on-going direction to Drivers by setting clear expectations regarding Safety, DOT Compliance and on-time performance
  • Understands and facilitates Driver compliance with safety and DOT regulations.
  • Coordinates Drivers’ pick-ups and deliveries to customers’ requirements.
  • Provides accurate, timely and complete movements and daily Driver updates.
  • Assists with day- to- day functions for our NEL (brokerage) Department, Customer Service, Breakdown and Operations, as needed.
  • Refers any unresolved Driver issues to Team Fleet Lead/Terminal Manager.
  • Performs other duties as assigned.


  • No related experience is required.
  • A high school diploma or GED required. Bachelors’ degree preferred.
  • Excellent written, listening, verbal and organizational skills
  • Ability to plan and organize workload; meet deadlines; attention to detail.
  • Strong ability to work confidentially; ability to multi-task and work independently and as part of a team; above average interpersonal skills; above average computer skills (i.e., Microsoft Office, data entry systems).
  • Knowledge of DOT regulations.
Job Benefits

NAPA proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!

Employment Type
Beginning of employment
Trucking Industry
Job Location
4800 East Trindle Road, Mechanicsburg, Pennsylvania, USA
Date posted
July 10, 2020
Valid through
December 31, 2021
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Position: Operations Management Trainee

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