Position title
Logistics Support Coordinator
Description
Northeast Logistics (NEL), a division of NAPA Transportation, Inc., is seeking a Logistics Support Coordinator to join our dynamic Brokerage Operations team. This role offers an exciting opportunity to work in a fast-paced environment, ensuring operational efficiency and service excellence within our brokerage division.
Responsibilities
- Collaborate & Support: Partner with Truckload Coverage Representatives to provide operational support for an assigned region.
- Problem Solving & Freight Execution: Manage real-time logistics challenges by identifying and implementing solutions for failed or open shipments.
- Track & Update: Maintain accurate records in operating systems and track driver movements for optimal utilization.
- Best-in-Class Communication: Serve as the primary contact for drivers and carriers, ensuring all communication aligns with NAPA’s Mission Statement.
- Customer Service Excellence: Handle customer service and accounts payable requests promptly and professionally.
- Meet & Exceed Goals: Achieve performance metrics, including tracking tool compliance and daily load closures.
Qualifications
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication abilities.
- A proactive, team-oriented mindset with the ability to multitask in a fast-paced environment.
- Passion for problem-solving and delivering outstanding service.
- Commitment to NAPA’s mission and core values.
- Ability to work onsite in the office.
- Schedule: 4 days on, followed by 4 days off; 8AM-8PM.
Job Benefits
- Competitive Compensation
- Pay Increases (based on performance)
- Career Advancement
- Paid Vacation
- Paid Holidays
- Great Benefits
- 401k with company match
About NAPA
NEL proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!
Hiring organization
Employment Type
Full-time
Industry
Trucking
Job Location
Cranberry Township, PA
Working Hours
4 days on, 4 days off rotation; 8AM-8PM
