Position title
Claims Coordinator (Mechanicsburg, PA)

The Claims Coordinator is responsible for comprehensive event management, ensuring all step actions are captured to minimize adverse exposure and unacceptable risk.


  • Ensures complete process management of all accident, cargo, and third-party claims
  • Collaborates with various internal NAPA Transportation departments, as well as claims adjusters, insurance companies, brokers and third-party administrators
  • Maintains comprehensive claims dairy and files, ensures timely updates to same
  • Classifies accidents and incidents utilizing ATA Standards for Preventability
  • Verifies timely completion of all aspects of accident/incident reporting
  • Mitigates risk exposure through proactive event management
  • Provides regular updates to senior leadership and safety specialists
  • Escalates unresolved claims or needs for support
  • Perform other duties as assigned


  • Three to five years of extensive administrative experience required.
  • A high school diploma or GED required. Bachelors’ degree preferred or commensurate experience.

NAPA proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!

Employment Type
Trucking Industry
Job Location
4800 East Trindle Road, Mechanicsburg, PA, USA
PDF Export
Working Hours
Monday-Friday, 0800 - 1700
Close modal window

Position: Claims Coordinator (Mechanicsburg, PA)

Thank you for submitting your application. We will contact you shortly!