The Claims Coordinator is responsible for comprehensive event management, ensuring all step actions are captured to minimize adverse exposure and unacceptable risk.

Responsibilities:

• Ensures complete process management of all accident, cargo, and third-party claims
• Collaborates with various internal NAPA Transportation departments, as well as claims adjusters, insurance companies, brokers and third-party administrators
• Maintains comprehensive claims dairy and files, ensures timely updates to same
• Classifies accidents and incidents utilizing ATA Standards for Preventability
• Verifies timely completion of all aspects of accident/incident reporting
• Mitigates risk exposure through proactive event management
• Provides regular updates to senior leadership and safety specialists
• Escalates unresolved claims or needs for support
• Perform other duties as assigned

Qualifications:

• Three to five years of extensive administrative experience required.
• A high school diploma or GED required. Bachelors’ degree preferred or commensurate experience.

NAPA proudly offers an innovative and dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!